Account Manager / Senior Account Manager - INSEA
Remerge is a fast-growing mobile advertising scaleup that has become the no.1 app retargeting company over the last 5 years with offices spanning Berlin, San Francisco, New York, Singapore, Seoul, and Tokyo. Our mission is to help app developers maximize user engagement and in-app revenues by providing the world's most scalable and efficient app retargeting platform. Remerge enables app developers to re-engage up to two million users per second across more than 700,000 apps globally in order to increase retention and boost user lifetime value. Remerge works with the world's top grossing app developers from all major verticals such as Line, Deliveroo, Spotify, Shopee and Traveloka.
We are proud of the product we’ve built and the impact it has on other people’s businesses and lives. We like to be surrounded by people who push for growth opportunities and are open to trying out something new. We love data, designing for the user and anything that helps drive intelligent decisions. Sounds like a fit? Join us to kick off our business in Singapore, drive our market expansion across INSEA, and be part of the team that will change the future of mobile app retargeting!
Job Summary You will help us create strong relationships with developers in the mobile app space. Our goal is to be a leader in a fast-paced and innovative industry; this is an opportunity to join our team to grow client relationships and drive revenue. You should be proactive and independently driven. You have a keen interest in the mobile app commerce space, ad technology, have the mentality of a team player, and the ability to drive growth and efficiency in our network.
- We are looking for an Account Manager or Senior Account Manager to ensure operational excellence across all clients and foster profitable relationships with large brand advertisers, agencies and other companies that use our media buying platform.
- You will manage clients’ expectations at all levels, becoming proficient in planning, launching, optimizing, troubleshooting and analyzing retargeting advertising performance metrics while proactively assisting with campaign performance enhancements.
- You will be responsible for customer success and creating long term relationships with your clients, but also to upsell and grow accounts.
- You will be working closely with our Sales, Product and Engineering teams to optimize our product and service.
- Your knowledge will support our internal client teams in building successful relationships with leading brands and advertisers.
- You will need to have regular communication with your clients via email/messenger, calls and in person meetings.
- MUST be located in Singapore. Please specify if you are a permanent resident or on a specific work visa.
- Passionate about advertising with a strong desire to become an expert in account management, customer success, audience research, media buying, and ad operations.
- Ideally minimum of 3-6 years experience working in an account management, customer success or business development role within the adtech, agency or advertising industry.
- Experience with DSPs/SSPs/mobile apps/data is very desirable.
- Sound understanding of campaign performance drivers and the ability to initiate dialogues internally/externally to commence and drive improvements.
- Be data-driven, possess strong analytical skills and have a passion for start-ups.
- Motivation to resolve problems independently, while working under pressure and meeting strict deadlines.
- Solution-oriented and able to find creative solutions to tricky problems.
- Proven reputation for being helpful & easy to work with among diverse groups of people and departments.
- Love for learning and a desire to get people excited to work with Remerge.